Privacy Statement

Spunky Monkeys Early Learning Centre’s commitment to maintaining your privacy
Spunky Monkey’s Early Learning Centre’s Privacy Statement has been created because we value our users and recognise their right to keep personal information private. This statement discloses our information gathering and dissemination practices for Spunky Monkey’s Early Learning Centre.

Collecting information on Spunky Monkeys Early Learning Centre’s visitors
Spunky Monkeys Early Learning Centre collects information on our site visitors collectively including which sections of the site are most frequently visited, how often and for how long. This data is always used as aggregated, non-personal information. Spunky Monkeys Early Learning Centre utilises this information to improve and enhance our services by monitoring the areas on the site which are most popular to you. This aggregated information may be shared with Spunky Monkeys Early Learning Centre partners to provide them with an overview of how Spunky Monkeys Early Learning Centre visitors use the site. This is done for the purposes of providing you with a more efficient site.

IP Addresses
Spunky Monkeys Early Learning Centre’s web servers gather your IP address to assist with the diagnosis of problems or support issues with our services. Again, information is gathered in aggregate only and cannot be traced to an individual user.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
  • We use Remarketing with Google Analytics to advertise online.
  • Third-party vendors, including Google, show our ads on sites across the Internet.
  • We and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone’s past visits to our website.

How Does Spunky Monkeys Use Remarketing for Online Advertising?

In our online advertising endeavors, Spunky Monkeys may use Google Analytics, Google AdWords Conversion tracker, other Google services, and other third party sites which place cookies on a browser across the Spunky Monkeys website(s). This cookie placement helps us increase the website’s general effectiveness for visitors. Cookies are set and read by Google, and other third party sites. You can opt out of Google tracking at any time by visiting the Google Ad Settings page.

Spunky Monkeys may also use AdWords, Facebook or other third party remarketing, sometimes called retargeting, to market our website(s) across the Internet. Google, Facebook or other third party sites place a cookie on a browser. Google, Facebook or third party sites reads cookies and may present a Spunky Monkeys ad on a 3rd party site. You may opt out of Google’s remarketing here. If you are concerned about 3rd party cookies presenting ads by Google and other ad networks, you may visit a broader opt out page at the Network Advertising Initiative. You may opt out of Facebook remarketing by visiting the Facebook Settings page.

This agreement may be changed from time to time by posting the new Terms of Use on Spunky Monkeys’s website.  All Spunky Monkeys website users agree to be subject to this agreement as it changes from time to time.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Email communications from Spunky Monkey’s Early Learning Centre
Spunky Monkeys Early Learning Centre also provides you with selected information about our services in our email newsletter. This service is sent to our families only and provides the option of opting out of receiving these by contact Spunky Monkey’s Early Learning Centre.

Storage & Security of Personal Information
Spunky Monkeys Early Learning Centre takes all reasonable steps to ensure the security of our system. Any information which we hold for you is stored on secure servers that are protected in controlled facilities. In addition, our employees are obliged to respect the confidentiality of any personal information held by Spunky Monkeys Early Learning Centre. However, Spunky Monkeys Early Learning Centre will not be held responsible for events arising from unauthorised access of your personal information. You can also play an important role in keeping your personal information secure, by maintaining the confidentiality of any password and accounts used on the Spunky Monkeys Early Learning Centre site.

Feedback
Spunky Monkeys Early Learning Centre welcomes ideas and feedback about all aspects of the site. Spunky Monkeys Early Learning Centre stores feedback that users send to us. This feedback will be used to administer and refine the service.

In some instances you may provide comments to us regarding our services. These comments may be displayed on our website to other users, if you do not wish for your comments to be displayed please email [email protected] and we will remove your comments.

Privacy & Site Changes
From time to time, Spunky Monkeys Early Learning Centre may review and update its privacy statement. Revised versions will be updated on the website.